Information Systems for eGovernment - A Quality-of-Service Perspective
نویسندگان
چکیده
Why should wait for some days to get or receive the information systems for egovernment a quality of service perspective 1st edition book that you order? Why should you take it if you can get the faster one? You can find the same book that you order right here. This is it the book that you can receive directly after purchasing. This information systems for egovernment a quality of service perspective 1st edition is well known book in the world, of course many people will try to own it. Why don't you become the first? Still confused with the way?
منابع مشابه
IT quality and egovernment net benefits: a citizen perspective
The ultimate question about the success of eGovernment depends on how citizens perceive its value. Understanding success in Information Systems (IS) is however a complex challenge made more difficult when set in the public sector environment. While private sector studies may focus on profitability efficiency, quality and reliability, public sector evaluation must combine these concerns with acc...
متن کاملAssessing eGovernment systems success: A validation of the DeLone and McLean model of information systems success
With the proliferation of the Internet and World Wide Web applications, people are increasingly interacting with government to citizen (G2C) eGovernment systems. It is therefore important to measure the success of G2C eGovernment systems from the citizen's perspective. While general information systems (IS) success models have received much attention from researchers, few studies have been cond...
متن کاملDevelopment and Validation of a Framework for Assessing the Performance and Trust in e-Government Services
Technological intensification has expended the involvement of information and communication technology in public sectors which facilitate governments across the globe to offer a range of services to their citizens. Enhanced governmental dependence on information systems constrains the management attention towards improving the information systems’ services and the quality. One necessary element...
متن کاملThe eGovQual Methodology: Information Systems Planning as Research Intervention
In this paper we discuss eGovQual a methodology for planning eGovernment initiatives in public administrations with specific attention to the strategic planning and preliminary operational planning phases. The key elements of the methodology are the multidisciplinary approach, which considers social, economical, organizational, juridical and technological issues in the identification and rankin...
متن کاملQuality Of Educational Services in A Type One Medical Sciences University Based On Servqual Model From The Perspective of Faculty Members
Introduction: Most studies that examine the difference between expectation and perceptions in educational systems evaluate this gap from the perspective of service recipients. However, the opinion of service providers (faculty members) should not be ignored because it can be provide the opportunity to design reformations in order to increase educational service quality. The aim of this study wa...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
دوره شماره
صفحات -
تاریخ انتشار 2010